FAQs

How long does shipping take?

All orders are processed and shipped out within 3 to 5 business days excluding weekends and holidays. Holiday shipping is usually 5-7 business days.

Once your order is shipped, you will receive a email with tracking information. Please be sure to include your full address including apartment numbers.

Please note that once the shipment is scanned into USPS, we are no longer responsible for that package however we will walk you through filing a claim if you have not received your products. All of our packages have insurance on them. 

Refunds/Returns:

Unfortunately there will be no returns on any of our products for sanitary reasons. If there is a issue that we are responsible for then we will rectify  this issue with the customer to their sanctification.

We will not refund because products did not work well with your skin type. We work hard to make sure each customer has a great experience however everyone has unique skin and concerns. If you are unsure about a product please reach out to us via email at info@milangizellebeauty.com.

How often should I use the Turmeric Face Scrub? 

We recommend using the scrub up to 3x a week and in between those days you can use our Turmeric and Honey Face Soap.